FAQ

why do i need good images?

They say an image says a thousand words, so why wouldn’t you want to tell an entire story with your product? Good images that are cohesive and well presented are key to any e-commerce listing, and specifically on Amazon they allow you to set yourself apart from your competition. Additionally, Enhance Brand Content can be developed significantly easier and quicker on a listing when you have an archive of images to tell your story and increase sales and conversions.

do i need to send my product to you?

Yes. Our address is listed at the bottom of our website, and you will receive an address in your initial purchase email that you will need to ship the product to.

do you offer video work as well?

Yes, we do! Please send us a message to chat about your project and we’d be happy to assist you. Keep and eye out on our social media channels for unique discount codes and offers!

do you shoot on-model and in-use lifestyle images?

Yes we do! This is one of the perks that sets us apart from other image providers in the e-commerce industry - lifestyle images that tell a story with your products.

When can i expect to have my images?

While every project is different, we generally try to have your content done within two to three weeks. At certain times, there will be variables outside our control (weather, models rescheduling, etc) that will delay shoots slightly, but you will be made aware of any issues that may come up in scheduling.

Payments

payment

We accept all major Credit Cards, as well as Paypal. If you have questions about payment, whether it is making a payment, changing a card on file, or refunding a payment, please don’t hesitate to reach out.

still have questions?